This refund and cancellation policy ("Policy") outlines the terms and conditions under which you may cancel your enrollment or seek a refund for a product or service purchased through the Cynohub Platform. We strive to provide the best learning experience, and this policy is designed to be fair to both our students and our operational commitments.
Once you enroll in a course or purchase a service on Cynohub, the resources are immediately allocated to your account. Requests for cancellation must be submitted through our official support channels. Please note that cancellation does not automatically entitle you to a refund, and is subject to the conditions mentioned below.
Non-Refundable Purchases:
For courses or programs purchased with any price discounts, promotional offers, or coupon codes, no refunds would be allowed. These enrollments are final and non-transferable.
In case of any refunds approved by TRUECOMETEDUTECH PRIVATE LIMITED, the refund processing will take 7 days to complete from the date of formal approval by our finance department. The amount will be credited back to the original source of payment used during the transaction.
To initiate a cancellation or refund request, please follow these steps:
If you have any questions regarding our Refund and Cancellation Policy, please feel free to contact us:
Customer Support
Email: spark@cynohub.com
Phone: +91 9347411726 ( Whatsapp )
Business Hours: Monday - Saturday (10:00 - 19:00)